Recruitment Manager – Hotel / Hospitality
Job Summary
We are looking for an experienced and highly organized Recruitment Manager to lead the recruitment and talent acquisition function for a hotel. The successful candidate will be responsible for attracting, selecting, and hiring qualified hospitality professionals while ensuring an excellent candidate experience and maintaining the hotel’s staffing requirements.
Key Responsibilities
- Develop and implement recruitment strategies aligned with the hotel’s staffing plans and business objectives.
- Manage the full recruitment cycle, from job posting and sourcing to interviews, selection, offers, and onboarding.
- Recruit for all hotel departments, including Front Office, Housekeeping, Food & Beverage, Culinary/Kitchen, Engineering, Finance, Sales & Marketing, and Administration.
- Partner with department heads and senior management to understand manpower requirements and workforce plans.
- Source candidates through job boards, social media, recruitment agencies, hospitality networks, career fairs, and employee referrals.
- Conduct interviews and assessments and ensure candidates meet the required technical and behavioral standards.
- Build and maintain a strong pipeline of qualified hospitality talent.
- Coordinate pre-employment checks, documentation, references, and onboarding requirements.
- Monitor recruitment KPIs, including time-to-fill, cost-per-hire, quality of hire, and offer acceptance rates.
- Maintain accurate recruitment records and ensure compliance with company policies and local labor regulations.
- Develop relationships with hospitality schools, universities, training institutions, and recruitment partners.
- Support employer branding initiatives to position the hotel as an attractive employer.
- Ensure a smooth and professional candidate experience throughout the recruitment process.
- Coach and supervise recruitment team members where applicable.
- Support seasonal, high-volume, and urgent recruitment requirements.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Hospitality Management, or a related field.
- 3–5+ years of recruitment experience, preferably within the hotel or hospitality industry.
- Previous experience recruiting for multiple hotel departments and high-volume operational positions.
- Strong knowledge of hospitality roles, staffing requirements, and recruitment practices.
- Excellent interviewing, communication, negotiation, and interpersonal skills.
- Strong knowledge of recruitment platforms, applicant tracking systems (ATS), and social media sourcing.
- Ability to manage multiple vacancies and priorities in a fast-paced hotel environment.
- Strong organizational and problem-solving skills.
- Good command of English; additional languages are an advantage.
Preferred Hotel Experience
Experience recruiting for a 4-star or 5-star hotel, resort, international hotel chain, or large hospitality operation is highly desirable. Experience with pre-opening hotels, mass recruitment, seasonal hiring, and international recruitment would be an advantage.
Key Competencies
- Talent Acquisition & Sourcing
- Hospitality Recruitment
- Interviewing & Candidate Assessment
- Workforce Planning
- Employer Branding
- Stakeholder Management
- Recruitment Analytics & KPIs
- Employee Relations
- Communication & Negotiation
- Team Leadership
Reporting Line
Reports to: Director of Human Resources / HR Manager
Department: Human Resources
Industry: Hotel / Hospitality
