Company Description Win International School-Erbil is a growing educational institution located in Erbil, dedicated to providing high-quality, internationally oriented learning experiences for students. The school promotes a supportive, inclusive environment for learners, families, and staff. It focuses on strong academic standards, character development, and global awareness. Team members are encouraged to collaborate, uphold professional standards, and contribute to a welcoming school community for students and visitors alike.
Role Description The Receptionist is a full-time, on-site role based at Win International School-Erbil. The Receptionist will be the first point of contact for visitors, students, families, and staff, greeting and directing them in a professional and courteous manner. Daily responsibilities include answering and routing phone calls, managing front desk inquiries, handling incoming and outgoing mail, and maintaining visitor logs. The role also involves performing basic clerical tasks such as filing, photocopying, and data entry, and supporting administrative staff with routine office tasks. The Receptionist is expected to maintain a tidy, organized reception area and uphold the school’s standards of confidentiality, professionalism, and customer service.
Qualifications
- Strong receptionist and front desk skills, including experience with Receptionist Duties and managing a busy office environment.
- Excellent Phone Etiquette and Communication skills, with the ability to interact clearly and professionally in person and over the phone.
- Solid Customer Service skills, demonstrating patience, empathy, and a friendly, solution-oriented approach to visitors and callers.
- Proficient Clerical Skills, including basic computer literacy (email, word processing, spreadsheets), filing, and record-keeping.
- Ability to speak and write clearly in English; additional languages commonly used in Erbil are an advantage.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a school setting.
- Reliability, punctuality, and a professional appearance suitable for a school environment.
- Previous experience in a receptionist or administrative support role, preferably in an educational or service-oriented organization.
- High school diploma or equivalent; further administrative or office training is an asset.