1. JOB PURPOSE:
To lead and manage operational and business projects from planning through successful implementation, ensuring alignment with business objectives, timelines, budgets, and resources. The role drives cross-functional collaboration, process improvement, system implementation, and change management initiatives to enhance operational efficiency, standardize processes, and deliver sustainable business outcomes.
2. ROLE AND RESPONSIBILITIES:
- Lead the execution and delivery of operational and business projects from initiation through completion.
- Define project scope, deliverables, timelines, budgets, milestones, and resource requirements.
- Develop and maintain project plans, project charters, RAID logs, and regular status reports.
- Coordinate cross-functional teams across Supply Chain, Warehouse, Sales, Finance, Quality/Regulatory, and IT to ensure timely project execution.
- Monitor project progress, KPIs, timelines, budgets, and deliverables, and proactively identify and escalate risks, issues, and variances.
- Drive process improvement and SOP standardization initiatives across warehousing, inventory, and order-to-cash operations.
- Lead the execution and implementation of operational systems, including ERP/WMS modules, inventory and expiry management tools, and reporting dashboards.
- Support change management activities, including stakeholder communication, training, and adoption of new processes and systems.
- Coordinate with vendors and contractors to ensure timely delivery of project-related procurement, installation, and services.
- Prepare and present project updates, business cases, key findings, and post-implementation reviews to senior management.
- Ensure projects are executed in line with approved objectives, quality standards, timelines, and business requirements.
3. QUALIFICATIONS AND EDUCATION REQUIREMENTS:
- Bachelor’s degree in Project Management, Business Administration, Operations Management, Supply Chain Management, Industrial Engineering, or a related field.
- 3–5 years of relevant experience in project execution, operations, project management, or business transformation.
- Proven experience in coordinating and executing cross-functional projects.
Experience in operational process improvement and system implementation is preferred.
- Experience with ERP/WMS systems is preferred.
- PMP certification is preferred.
- Good understanding of project management methodologies, tools, and best practices.
4. PREFERRED SKILLS AND COMPENETNICES:
- Strong project execution, planning, and coordination skills.
- Excellent stakeholder and cross-functional team management skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Ability to manage multiple projects, priorities, and deadlines.
- Strong risk, issue, and dependency management skills.
- Excellent communication, presentation, and reporting skills.
- Strong process improvement and change management capabilities.
- Proficiency in Microsoft Office and project management tools.
- Ability to work effectively with senior management, internal teams, vendors, and external partners.
- Strong attention to detail and follow-up skills.
- Results-oriented with a strong sense of ownership and accountability.
- Good command of English, both written and verbal.
