Program Manager – Transformation & Delivery
Role Overview
We are looking for an experienced Program Manager – Transformation & Delivery to lead complex, cross-functional transformation programs from mobilisation through execution and benefits realisation.
The role will be responsible for end-to-end program delivery, governance, stakeholder management, resource planning, risk and dependency management, and ensuring that initiatives achieve defined business outcomes. The ideal candidate will have strong experience managing large-scale transformation initiatives involving data, analytics, automation, and technology.
Candidates should have a strong cloud technology background, with specific experience in Snowflake.
Key Responsibilities
1. End-to-End Program Delivery
- Lead complex, cross-functional programs from initiation and mobilisation through delivery and closure.
- Own program scope, milestones, deliverables, acceptance criteria, quality, risks, and dependencies.
- Establish clear delivery plans, timelines, milestones, and success measures.
- Coordinate multiple workstreams and ensure alignment with overall program objectives.
- Track progress and proactively address delivery risks and deviations.
2. Enterprise Mobilisation & Governance
- Establish program structures, governance frameworks, operating rhythms, and delivery controls.
- Set up governance forums, steering committee meetings, status reviews, and executive reporting mechanisms.
- Drive alignment across multiple business units, functions, and entities.
- Maintain program documentation, RAID logs, action trackers, and governance dashboards.
- Ensure adherence to agreed delivery standards, processes, and quality controls.
3. Stakeholder & Escalation Management
- Build and maintain strong relationships with senior business, technology, and functional stakeholders.
- Facilitate discussions on strategic priorities, program risks, dependencies, and delivery challenges.
- Manage escalations and drive timely resolution of critical issues.
- Communicate program status, risks, dependencies, and key decisions clearly to leadership.
- Ensure effective collaboration across cross-functional and geographically distributed teams.
