Company Description Raya Customer Experience (Raya CX) provides next-generation BPO and customer experience management for clients across multiple industries. Since 2001, Raya CX has been a trusted partner for customer service, technical support, and global services for Fortune 1000 companies in North America, Europe, the Middle East, and Africa. The company delivers services from highly competitive, skilled labor markets to support diverse business needs. Raya CX offers integrated business process outsourcing solutions backed by advanced technology, robust strategies, continuous improvement, and innovation. Team members join a collaborative environment focused on service excellence and sustainable growth.
Role Description The Procurement Specialist – French Speaker is a full-time, on-site role based in Cairo. This position manages end-to-end procurement activities, including preparing and processing purchase orders, coordinating with internal stakeholders, and ensuring timely delivery of goods and services. The role involves evaluating and maintaining relationships with suppliers, conducting market research, and supporting contract negotiation to secure favorable terms. The Procurement Specialist monitors procurement performance, analyzes cost and quality data, and ensures compliance with company policies and relevant regulations. Daily tasks also include maintaining accurate records, preparing reports, and communicating in French and English with regional and international partners as needed.
Qualifications
* Candidates should possess strong procurement and purchase order management skills, including experience in end-to-end purchasing processes.
* Candidates should possess supplier evaluation and vendor management skills, with the ability to assess quality, reliability, and cost-effectiveness.
* Candidates should possess contract negotiation skills, with experience securing competitive commercial terms and service levels.
* Candidates should possess analytical skills, including proficiency in analyzing cost data, comparing supplier proposals, and preparing clear reports.
* Fluency in French and strong English communication skills, both written and verbal.
* Experience in procurement, supply chain, or purchasing roles, preferably within BPO, CX, or related industries.
* Proficiency with procurement systems and MS Office applications, especially Excel.
* Strong attention to detail, organizational skills, and the ability to work in a fast-paced, collaborative environment.
* Bachelor’s degree in Business, Supply Chain Management, Finance, or a related field, or equivalent practical experience.
