The Team
- Located across Breda (Netherlands) and Lisbon (Portugal)
- Diverse and inclusive team representing 15+ nationalities
- Focused on enabling accurate, compliant, and efficient ex-US contract and pricing execution to support companies mission of serving patients
Accountabilities
- Serve as a key operational partner to affiliates and internal stakeholders, providing timely support and guidance on Contracts and Pricing processes across assigned ex-US markets.
- Ensure affiliate requests and inquiries related to Contracts and Pricing are managed in line with established service level targets and business expectations.
- Support operational excellence initiatives that enhance the effectiveness, consistency, and scalability of Contracts and Pricing operations across ex-US markets.
- Contribute to the governance and continuous improvement of Contracts and Pricing processes, policies, and ways of working.
- Partner with stakeholders across Global CPO, regional teams, and other business functions to drive alignment, consistency, and operational effectiveness.
- Contribute to cross-functional projects, business initiatives, and system enhancements, representing the Global CPO organization and providing Contracts and Pricing expertise.
- Provide business insights, process expertise, and analytical support to inform decision-making and support operational and strategic objectives.
- Identify opportunities for process optimization and support the implementation of improvements that enhance efficiency, compliance, and user experience.
- Support training, knowledge management, and best-practice sharing activities to enable effective adoption of Contracts and Pricing processes and systems.
- Promote a culture of continuous improvement, collaboration, and customer-focused service across the Contracts and Pricing organization.
Responsibilities
1) Affiliate & Contracts and Pricing Support
- Serve as a primary point of contact for affiliates and internal stakeholders, providing guidance and support on Contracts and Pricing processes across assigned ex-US markets.
- Ensure affiliate inquiries, requests, and operational issues are managed effectively and in line with established service level targets.
- Build and maintain effective working relationships with internal and external stakeholders to support successful Contracts and Pricing operations.
2) Governance & Business Process Management
- • Support the governance and continuous improvement of Contracts and Pricing business processes, policies, and ways of working across ex-US markets.
- • Partner with Global CPO, regional teams, and cross-functional stakeholders to drive process consistency, operational effectiveness, and alignment with business objectives.
- • Provide business process expertise, business requirements and operational impact assessments to support system enhancements and process changes.
- • Develop business requirements, process documentation, standard operating procedures, and other supporting materials to facilitate process standardization and knowledge transfer.
3) Project Support & Continuous Improvement
- Contribute to global, regional, and cross-functional projects by representing Contracts and Pricing business requirements and stakeholder needs.
- Analyse business processes, identify improvement opportunities, and support the implementation of solutions that enhance efficiency, compliance, scalability, and user experience.
- Support change management activities related to new processes, tools, systems, and organizational initiatives.
- Promote a culture of continuous improvement by identifying and supporting opportunities to optimize Contracts and Pricing operations.
4) Business Analysis & Decision Support
- Interpret operational and business data to provide insights and recommendations supporting strategic and operational decision-making.
- Assess business challenges, risks, and opportunities and provide recommendations to stakeholders.
- Support initiatives that enhance operational performance, process effectiveness, and business outcomes.
Essential Qualifications/Experience:
- Bachelors degree + 2 years of experience OR Associates degree + 5 years of experience
- Experience in one or more of the following areas:
- Contract and pricing operations
- Finance
- Business administration
- Experience working with multiple stakeholders across commercial, finance, supply chain, and operations functions.
Preferred Experience:
- • Fluency in English with strong written and verbal communication
- • Experience in pharmaceutical and/or biotechnology environments
- • Hands-on experience with SAP, Vistex, and/or Tableau
- • Strong Microsoft Office proficiency (Excel, PowerPoint, Teams)
Interested? Please submit your CV forward :)
