Company DescriptionEstablished in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.
Job DescriptionRixos Al Mairid is seeking an energetic and customer-focused Pool & Beach Attendant to ensure the cleanliness, safety, and organization of the pool and beach areas while delivering exceptional guest experiences. This role involves assisting guests with seating arrangements, maintaining towel services, ensuring cleanliness, and upholding all safety and hygiene regulations. The Pool & Beach Attendant plays a crucial role in creating a relaxing and enjoyable atmosphere for guests.
Key Responsibilities:
- Guest Assistance: Greet guests warmly, assist with seating arrangements, and provide towels, umbrellas, and other amenities.
- Safety & Supervision: Monitor pool and beach areas to ensure guest safety and adherence to hotel policies and safety regulations. Report any hazards or emergencies immediately.
- Cleanliness & Maintenance: Maintain the cleanliness of the pool deck, beach areas, lounge chairs, and other recreational facilities. Ensure all poolside and beachfront furniture is arranged neatly.
- Towel Service: Distribute and collect towels, keeping an accurate record of inventory and ensuring the availability of clean towels for guests.
- Pool & Beach Setup: Arrange loungers, umbrellas, cabanas, and beach furniture according to guest needs and property standards.
- Water Safety & Quality: Report any water quality concerns to the appropriate department to ensure proper chemical balance and hygiene standards are maintained.
- Equipment & Supplies Management: Ensure that all pool and beach equipment is in good working condition. Report any damages or maintenance requirements.
- Lost & Found: Follow the hotel's lost and found procedures for any items left behind by guests.
- Service Coordination: Work closely with lifeguards, housekeeping, and food & beverage teams to enhance the guest experience.
- Sustainability & Environmental Responsibility: Promote eco-friendly practices by minimizing waste, reducing plastic use, and following sustainable water conservation practices.
Qualifications
- Education: High school diploma or equivalent preferred.
- Experience: Previous experience in hospitality, recreation, or customer service roles is an advantage.
- Physical Stamina: Ability to stand, walk, lift, and carry items for extended periods in an outdoor environment.
- Customer Service Skills: Friendly and professional demeanor with excellent communication and problem-solving abilities.
- Teamwork: Ability to collaborate with recreation, housekeeping, and food & beverage teams to ensure a seamless guest experience.
- Attention to Detail: Strong focus on cleanliness, organization, and maintaining high hospitality standards.
