Job Purpose:
Manage, administer, and support Oracle Integration Cloud (OIC) and related Oracle PaaS services, ensuring integrations, connections, and infrastructure run reliably and securely.
Key Result Area:
• Administer OIC instances: provisioning, patching, upgrades, and lifecycle management
• Manage connections, adapters, and integration flows (OIC, SOA CS, ICS)
• Monitor integration performance, troubleshoot failures, and resolve incidents
• Manage user roles, security policies, and access (IDCS/OCI IAM)
• Handle deployment of integrations across DEV/TEST/PROD environments
• Configure and manage OCI resources supporting OIC (compute, storage, networking)
• Set up monitoring/alerting (OCI Monitoring, Logging, Notifications)
• Coordinate with development teams on integration design and best practices
• Manage backups, disaster recovery, and business continuity for PaaS services
• Maintain documentation: runbooks, architecture diagrams, SOPs
Problem Solving:
• Diagnose and resolve integration failures (connection errors, mapping issues, adapter faults, timeout/retry failures) quickly to minimize business impact
• Perform root cause analysis (RCA) for recurring incidents and implement permanent fixes, not just workarounds
• Troubleshoot across the stack — network, IDCS/IAM, OCI infra, and integration layer — to isolate whether issues originate upstream or downstream
• Analyze logs (OIC monitoring, OCI Logging, error notifications) to trace failed instances and identify patterns
• Handle production incidents under pressure, prioritizing based on business criticality and SLA commitments
• Proactively identify potential bottlenecks (throughput limits, connection pool exhaustion, API rate limits) before they cause outages
• Collaborate with cross-functional teams (dev, network, security, functional/business users) to resolve complex, multi-system issues
• Apply structured troubleshooting methodology (isolate → hypothesize → test → validate → document) rather than trial-and-error
Responsibility:
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Independently handled and resolve Technical issues and SOLUTION deliverables (Data Conversion, Data validations, INTEGRATION, reporting)
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Design and develop technical and functional solutions
- Maintain documentation for Intégrations/CR/Reports
- Weigh options to achieve results within deadlines.
- Report concerns affecting deliverables.
- Drove decisions on data collection and methodology, ensuring high-quality data was available for accurate Reporting and Analysis.
- Managed data governance and quality control decisions, ensuring data accuracy and integrity for all reporting and analytics processes.
- Lead the selection and implementation of Integrations on the most effective solutions to optimize reporting processes and automations.
Skills & Experience:
• Administering OIC: instance provisioning, patching, scaling, lifecycle management
• Managing connections & adapters (REST, SOAP, FTP, DB, ERP Cloud, DB Cloud, JMS)
• Monitoring & troubleshooting integration flows, error handling, retry mechanisms
• Scripting/automation — Shell, Python, or PowerShell for routine admin tasks
• CI/CD tooling for integration deployment (OCI DevOps, Jenkins, GitLab)
• Log analysis using OCI Logging/Monitoring, Splunk, or similar
• Security configuration — certificates, encryption, API security policies
• Capacity planning and performance tuning
Administering OIC: instance provisioning, patching, scaling, lifecycle management
• Managing connections & adapters (REST, SOAP, FTP, DB, ERP Cloud, DB Cloud, JMS)
• Monitoring & troubleshooting integration flows, error handling, retry mechanisms
• Scripting/automation — Shell, Python, or PowerShell for routine admin tasks
• CI/CD tooling for integration deployment (OCI DevOps, Jenkins, GitLab)
• Log analysis using OCI Logging/Monitoring, Splunk, or similar
• Security configuration — certificates, encryption, API security policies
• Capacity planning and performance tuning