We have a new opportunity for "Operations Support Engineer " with our client. Interested candidates send me your CV to prave.p@lancesoft.com
Job Title: Operations Support Engineer
Location: Riyadh-KSA
Duration : Full-Time
Job Summary
Responsible for ensuring the smooth, secure, and continuous operation of systems.
Provide operational support for hardware, software, and network-related issues.
Perform Windows Server and Client installation, configuration, and maintenance.
Review application and system logs to diagnose and resolve issues.
Troubleshoot servers, workstations, and peripheral devices.
Work in a live operational environment where system uptime and reliability are business critical.
Key Responsibilities
Work Schedule: Shift-based role with on-call support to maintain 24x7 operations
Provide Level 1 and Level 2 support for systems.
Monitor, identify, troubleshoot, and resolve day-to-day operational issues.
Install, configure, and maintain Windows Server and Windows Client operating systems.
Analyze Windows Event Viewer logs and application logs for issue resolution.
Strong knowledge of:
Windows Server (2019/2022/2025)
Windows Client Operating Systems
Experience with:
Windows Event Viewer
Application log analysis and troubleshooting
Hands-on hardware troubleshooting experience involving:
PCs
Servers
Storage devices
Power supplies
Biometric devices
Scanning equipment
Basic networking knowledge:
TCP/IP
LAN/WAN
DNS
DHCP
Education & Experience
Bachelor's Degree or Diploma in:
Computer Science
Information Technology
Electronics
Related disciplines
1-3 years of experience in:
IT Operations
Technical Support
System Administration
Infrastructure Support
Preferred Certifications
CompTIA A+, CompTIA Network+
Microsoft Certified: Windows Server Administration
MCSA / MCSE
Experience Required
2-4 Years
