Job PurposeThe role holder is responsible for managing and maintaining switching operations, the job holder also responsible to ensure switches and other services operations are performed in a highly sensible manner and on 24/7 basis . The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.
Job ResponsibilityCore Responsibilities
- * Manages and maintain the Switching Operations to ensure maximum/ 100% network availability
- Ensures the installation of central and remote switches as per the request received
- Manages and maintain the central and remote switches and ensure its readiness by 24/7
- Manages and maintain the operations of the central and remote switches to serve efficiently in emergency situations
- Ensures reduction in Switches complaints by improving the resolution of customer complaints up-to zero complaints
Job Responsibility (cont.)Years Of Experience0 - 2 years of experince
Nature Of ExperiencePrior experience in handling priority customers or a royal family supervisory role, preferably in the telecommunication industry.
Job BandEmployee
SkillsEducationBachelor Degree in Engineering or Telecommunications Engineering
Additional EducationCertifications