Prepare network team MBOs.
Provide technical direction to the staff to ensure the standards and procedures are followed.
Prepare network diagrams and documentation.
Evaluate new and emerging technologies.
Actively involve with Head office Technology Network and Security teams in identifying and delivering key IT initiatives and projects.
Provide onsite support to branches’ users if needed.
Work closely with IT vendors to ensure solutions are delivered as per the business requirements.
Adhere to bank's operational risk policy.
Closely monitor SLA between Mashreq and IT vendors and ensure there is no breach.
Maintain organized passive network environment (Cables/labels/port mapping/floor maps).
Participate in most of IT infrastructure projects.
Provide full understanding and troubleshooting for routing and switching issues (OSPF,BGP,STP,HSRP,ACL,MPLS,DMVPN,NAT…etc).
Responsible of most” Hands On “configuration on Mashreq Egypt Data/Voice Network and devices, ensuring changes are executed with minimum interruption to the business.
Participate in Security related physical implementations.
Voice/Video Architecture Implementation and support.

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