Transguard Workforce Solutions is the UAE’s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
We are currently recruiting for an MI Analyst for our client to be based out of their Dubai office.
Job Purpose:
- Deliver accurate, timely and consistent management information to support performance management and decision-making across the Retail Business Banking Group.
- Develop, maintain and enhance recurring MI reports, dashboards and scorecards covering business, product, channel, portfolio and customer performance.
- Analyse data to identify trends, variances, risks and opportunities, and translate findings into clear insights for business stakeholders.
- Maintain strong data controls, reconciliation and reporting governance to ensure the integrity and reliability of management information.
- Automate and streamline reporting processes, improve data accessibility, and support planning, forecasting and management presentations across the group.
Key Responsibilities
- Prepare and distribute daily, weekly and monthly management information reports in line with agreed timelines and reporting standards.
- Develop and maintain dashboards and scorecards for sales, revenue, profitability, portfolio, product, channel and customer performance.
- Consolidate data from relevant systems and business sources, validate outputs and reconcile exceptions before publication.
- Monitor performance against budgets, targets, key performance indicators and strategic initiatives, highlighting material variances and emerging trends.
- Perform drill-down and root-cause analysis to support management decisions and respond to ad hoc information requests.
- Maintain report definitions, data dictionaries, calculation logic and documented controls to ensure consistent interpretation of MI.
- Coordinate with Finance, Products, Distribution, Operations, Risk and Technology teams to resolve data issues and improve reporting quality.
- Automate recurring reports and improve reporting workflows using appropriate data, visualization and productivity tools.
- Support planning, budgeting and forecasting exercises by providing historical trends, performance baselines and validated data.
- Prepare concise management presentations and commentary, ensuring that key insights, risks and recommended actions are clearly communicated.
Required Qualifications
- Bachelor’s degree in management information systems, Business Analytics, Statistics, Mathematics, Computer Science, Finance, Economics or a related discipline.
- Relevant experience in management information, reporting or business analytics, preferably within retail or business banking.
- Strong proficiency in Microsoft Excel and PowerPoint, with practical experience in Power BI or equivalent reporting tools.
- Working knowledge of SQL and data extraction, transformation and reconciliation techniques.
- Experience preparing recurring dashboards, scorecards and management reports for senior stakeholders.
- Understanding of retail and business banking products, distribution channels, performance measures and data structures.
- Ability to translate business requirements into accurate, user-friendly reporting solutions and clear analytical commentary.
- High attention to detail, strong problem-solving skills and the ability to manage multiple deadlines independently and collaboratively.
