Key Responsibilities
• Actively promote and sell club memberships to potential clients through direct interaction, follow-ups, and referrals.
• Achieve assigned sales targets and contribute to overall membership growth.
• Present membership benefits, packages, and offers clearly and persuasively.
• Process membership registrations, renewals, and payments accurately and efficiently.
• Build and maintain strong relationships to enhance member satisfaction and retention.
• Clearly explain club policies, terms, and procedures to members and prospects.
• Ensure members’ understanding and compliance with club regulations.
• Maintain organized and confidential member records and documentation.
• Ensure accuracy of member data within the system.
• Prepare and submit daily and periodic sales and membership reports to management.
• Track leads, conversions, renewals, and feedback, highlighting trends and improvement opportunities.
Job Requirements
• Proven experience in sales, customer service, or membership management (preferably in clubs, gyms, or hospitality).
• Strong sales, communication, and negotiation skills.
• Customer-focused mindset with the ability to build rapport and close deals.
• Highly organized with strong attention to detail.
• Proficiency in Microsoft Office and CRM or membership management systems.
• Ability to work independently and collaboratively within a team.
