We are seeking a Medical Receptionist (Saudi National Only) with previous experience in a healthcare setting to join our pediatric rehabilitation center.
The ideal candidate is warm, professional, highly organized, and comfortable communicating with children and their families. As the first point of contact at our center, you will play an important role in creating a welcoming experience while supporting the smooth coordination of appointments, client records, and daily front-desk operations.
Key Responsibilities:
- Welcome children and their families in a warm, friendly, and professional manner.
- Manage incoming calls, messages, and emails efficiently and professionally.
- Schedule and coordinate therapy appointments between families and clinical staff.
- Provide accurate information about the center’s rehabilitation and child development services.
- Maintain client records, documentation, and confidentiality.
- Assist families with registration, intake forms, and follow-up procedures.
- Coordinate with therapists and administrative staff regarding appointments, cancellations, and client needs.
- Maintain an organized, professional, and child-friendly reception and waiting area.
- Support general front-desk and administrative operations as required.
Qualifications & Requirements:
- Saudi National.
- Previous experience as a receptionist or front-desk staff in a healthcare setting is required (hospital, medical clinic, rehabilitation center, therapy center, or similar healthcare facility).
- Fluent in Arabic and English, both spoken and written.
- Bachelor’s degree or diploma preferred.
- Strong communication and customer service skills.
- Comfortable communicating with children and families.
- Proficient in MS Office, email communication, and appointment/booking systems.
- Strong organizational and multitasking skills with excellent attention to detail.
- Ability to remain calm, professional, and compassionate in a busy healthcare environment.