Job Purpose
The Male Wellbeing Therapist is responsible for delivering exceptional, personalized wellbeing treatments while ensuring the highest standards of guest care, hygiene, professionalism, and luxury service.
Key Responsibilities
Perform professional massage and body treatments according to established protocols and standards.
Provide treatments including relaxing, deep tissue, sports, lymphatic drainage, stretching, body scrubs, and other wellbeing therapies according to qualifications and training.
Conduct a brief consultation before each treatment to understand the guest’s needs, preferences, and any contraindications.
Personalize treatments while maintaining approved protocols and service standards.
Ensure treatment rooms are perfectly prepared, clean, organized, and fully stocked before and after every treatment.
Maintain excellent hygiene, grooming, and professional presentation at all times.
Deliver a warm, discreet, and personalized luxury guest experience.
Explain treatment benefits and provide appropriate aftercare recommendations.
Recommend suitable treatments, packages, memberships, and retail products based on guest needs.
Support departmental sales targets through professional recommendations and guest rebooking.
Maintain accurate guest treatment information and respect strict guest confidentiality.
Follow health, safety, sanitation, and operational procedures.
Report maintenance issues, guest concerns, incidents, or equipment problems immediately to management.
Assist with daily operational duties and support colleagues during busy periods.
Participate in training sessions, assessments, and continuous professional development.
Qualifications & Experience
Recognized certification or diploma in Massage Therapy, Spa Therapy, or a related field.
Minimum 2–3 years of experience as a professional therapist, preferably within a 5-star hotel, luxury spa, wellness clinic, or premium wellbeing environment.
Strong knowledge of anatomy, massage techniques, body treatments, contraindications, and guest safety.
Excellent communication and interpersonal skills.
Fluent or professional working proficiency in English; additional languages are an advantage.
Strong grooming and luxury-service standards.
Ability to work flexible shifts, weekends, and public holidays.
Key Competencies
Professionalism • Guest focus • Discretion • Attention to detail • Teamwork • Sales awareness • Excellent treatment technique • Hygiene and safety • Reliability • Luxury service mindset
