Job DescriptionWHAT YOU WILL DO
As a Labour Standards Expert, you own and develop the global store labour standards model, defining how work is measured and how long operational tasks should take across our retail environments.
Rather than focusing on workforce scheduling or staffing execution, you will create and maintain the methodologies, standards and workload assumptions that form the foundation of labour planning, productivity and workforce decisions across markets.
You will ensure labour standards reflect real store operations, customer journeys and operational activities across all store formats, while remaining robust as operating models evolve.
You will:
WHO YOU WILL WORK WITH
You will work closely with Operations Development, Retail Operations, Labour Demand, Workforce Management, Tech and Product teams, as well as global teams and Sales Markets.
In this role, you help connect operational reality with planning logic by ensuring work measurement, task standards and productivity assumptions are accurate, trusted and consistently applied across the organisation.
WHO YOU ARE
You are a structured and analytical expert with a deep curiosity for how work is performed, measured and improved. You enjoy understanding operational activities at a detailed level and translating observations, data and workflow analysis into practical labour standards that improve consistency, fairness and productivity.
We are looking for people with:
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. Read more about us here
WHY YOU’LL LOVE WORKING HERE
At H&M Group we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
An example of our benefits:
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
This is a permanent position based in Stockholm, please send your CV in English as soon as possible.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.
