About CTC
At CTC, we are building the future of mobility in Saudi Arabia through innovative transportation solutions, operational excellence, and customer-centric services.
We are looking for a Key Account Manager to manage strategic client relationships, maximize account growth, and ensure exceptional service delivery across our key business segments.
About the Role
The Key Account Manager will play a key role in managing and growing CTC's strategic client relationships across corporate, government, hospitality, aviation, and transportation sectors.
The role will serve as the primary point of contact for assigned accounts, acting as a trusted business partner while identifying opportunities to increase revenue, expand services, and strengthen long-term client partnerships.
The successful candidate will work closely with Operations, Pricing, and Commercial teams to address client needs, deliver tailored solutions, and ensure effective service delivery throughout the client relationship.
Tasks & Responsibilities
- Manage and grow relationships with key corporate, government, hospitality, aviation, and transportation clients.
- Serve as the primary point of contact for assigned accounts and act as a trusted business partner.
- Identify opportunities to increase revenue through upselling, cross-selling, and service expansion.
- Ensure successful client onboarding, implementation, and ongoing service delivery.
- Collaborate closely with Operations, Pricing, and Commercial teams to address client needs and deliver tailored solutions.
- Conduct regular business reviews and performance meetings with clients.
- Monitor account performance, contract utilization, and customer satisfaction levels.
- Resolve commercial and operational issues in a timely and professional manner.
- Support contract renewals, renegotiations, and long-term partnership development.
Sector Exposure
The role will involve managing strategic accounts across:
- Corporate
- Government
- Hospitality
- Aviation
- Transportation
Experience Required
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum 5 years of account management, client relationship management, or business development experience within Saudi Arabia.
- Proven track record of managing and growing strategic accounts.
- Strong commercial mindset with the ability to identify growth opportunities and drive revenue.
- Excellent communication, presentation, negotiation, and stakeholder management skills.
- Experience in transportation, mobility, logistics, hospitality, travel, or related industries is highly preferred.
- Strong problem-solving skills and the ability to work cross-functionally in a fast-paced environment.
Join CTC
If you have proven experience in managing strategic client relationships and growing key accounts, and are ready to contribute to the growth of a mobility company in Saudi Arabia, we welcome you to explore this opportunity with CTC.
