Job Summary:
Retail Sales job is responsible for meeting and exceeding sales targets by providing exceptional customer service, demonstrating extensive product knowledge, and effectively promoting products.
- Achieve daily, weekly, and monthly sales targets.
- Build and maintain positive customer relationships.
- Stay updated on product knowledge.
- Resolve customer complaints promptly to maintain satisfaction.
- Adhere to company policies, ethical standards, and regulations.
- Provide timely follow-up with potential and existing customers.
- Gather and report customer feedback for product and service improvements.
Job-related Skills:
- Customer Service
- Communication Skills
- Negotiation Skills
- Time Management
- Active Listening
Knowledge:
Market Trends, Customer Behavior, Competitor Analysis, Sales Metrics and KPIs, Branding and Marketing Strategies, Retail Operations, Merchandising Principles, Loss Prevention Techniques, E-commerce Trends, Compliance and Regulatory Standards.
Educational Qualifications:
- Diploma degree
- Bachelor’s degree
Years of Experience:
up to 2 years experience
