Job Summary
We are looking for an experienced IT Infrastructure Sales / Pre-Sales professional with 10+ years of experience in IT infrastructure solutions, sales, and pre-sales. The ideal candidate will have strong experience working with UAE Government entities, a solid understanding of enterprise IT infrastructure, and the ability to engage with technical and business stakeholders.
The candidate should be Arabic-speaking, commercially driven, technically knowledgeable, and capable of managing the complete sales/pre-sales cycle from opportunity identification and solution design through proposal preparation and client engagement.
Key Responsibilities
- Identify and develop new business opportunities within the UAE market, particularly across government and public-sector entities.
- Build and maintain strong relationships with UAE Government customers, IT departments, procurement teams, and key decision-makers.
- Understand customer requirements and translate business needs into suitable IT infrastructure solutions.
- Lead pre-sales activities including requirements gathering, solution design, technical presentations, demonstrations, and proposal preparation.
- Develop technical and commercial proposals, RFP/RFQ responses, solution presentations, and statements of work.
- Work closely with technical, engineering, vendors, and delivery teams to develop appropriate infrastructure solutions.
- Present IT infrastructure solutions to technical and non-technical stakeholders.
- Participate in customer meetings, workshops, site visits, and technical discussions.
- Manage the sales pipeline and track opportunities from initial engagement through contract award.
- Develop and maintain relationships with technology vendors, distributors, and strategic partners.
- Prepare and deliver solution demonstrations and proof-of-concept activities when required.
- Monitor market trends, competitor activities, and emerging infrastructure technologies.
- Support contract negotiations and commercial discussions.
- Ensure proposed solutions meet customer requirements, technical standards, budgets, and timelines.
- Maintain accurate CRM records, sales forecasts, opportunity updates, and account plans.
Required Technical Knowledge
Strong understanding of enterprise IT infrastructure solutions, including:
- Data Center Infrastructure
- Servers and Storage
- Networking and Network Security
- Cybersecurity Solutions
- Cloud and Hybrid Cloud Infrastructure
- Backup and Disaster Recovery
- Virtualization
- Microsoft Infrastructure and Enterprise Solutions
- IT Infrastructure Management
- Structured Cabling and Data Center Solutions
- End-User Computing and Enterprise IT Solutions
Requirements
- 10+ years of experience in IT Infrastructure Sales, Pre-Sales, Solutions Sales, or a similar role.
- Proven experience in B2B enterprise IT sales and/or pre-sales.
- Mandatory experience working with UAE Government / Public Sector entities.
- Strong understanding of UAE Government procurement and tendering processes.
- Strong technical understanding of IT infrastructure solutions.
- Excellent communication, presentation, negotiation, and stakeholder-management skills.
- Arabic-speaking is mandatory, with strong English communication skills.
- Existing relationships within UAE Government entities will be considered an advantage.
- Ability to prepare professional technical and commercial proposals.
- UAE market experience is required.
Preferred Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, Business, or a related field.
- Relevant certifications in IT infrastructure, networking, cloud, cybersecurity, or vendor technologies are an advantage.
- Experience with major technology vendors and enterprise solution providers is preferred.
Key Competencies
- IT Infrastructure Solutions
- Sales & Business Development
- Pre-Sales & Solution Design
- Government Sector Engagement
- RFP/RFQ & Tender Management
- Account Management
- Client Relationship Management
