Company Description Sevens Holding SPC, established in April 2011 in the Kingdom of Bahrain, focuses on serving diverse segments of the private sector and leveraging opportunities across key local and international industries. The company emphasizes innovation, creativity, efficiency, and effectiveness in its operations. Sevens Holding aims to build a well-diversified portfolio of assets and maintain a strong consolidated financial position. The founding family has extensive experience in food and beverage and hospitality services, managing multiple professional business ventures within the country.
Role Description The Hostess role at Sevens Holding is a full-time, on-site position based in Manama. In this role, the team member will welcome guests, manage seating arrangements, and ensure a smooth flow of service in the venue. Responsibilities include handling reservations, answering phone inquiries, and coordinating with serving staff to provide a positive guest experience. The Host/Hostess will assist with guest check-in, provide accurate wait-time estimates, and address guest questions or concerns with professionalism and courtesy. This role requires maintaining a tidy reception area and upholding company standards for hospitality and service.
Qualifications
- Candidates should possess strong Customer Service and Interpersonal Skills to create a welcoming environment and build positive guest relationships.
- Candidates should possess effective Communication and Phone Etiquette skills to handle guest inquiries, reservations, and coordination with team members.
- Candidates should possess Reservations management skills, including organizing booking details, managing waitlists, and maintaining accurate records.
- Candidates should demonstrate professionalism, a friendly demeanor, and the ability to remain calm in busy or high-pressure situations.
- Candidates should have prior experience in hospitality, nightlife or restaurant front-of-house roles; experience in high-end or busy venues is an advantage.
- Candidates should be able to work flexible shifts, including evenings, weekends, and holidays, and stand for extended periods.
- Candidates should have basic computer or POS familiarity and strong attention to detail.
- Candidates with proficiency in both English & Arabic languages.