Company Description HOTEL JACARNDA 5 is a luxury hotel located in Salé, Morocco, offering high-end accommodation and personalized guest services. The hotel focuses on delivering exceptional hospitality experiences in a refined and welcoming environment. Team members are encouraged to uphold high service standards and contribute to a culture of professionalism, respect, and collaboration. Working at HOTEL JACARNDA 5 provides the opportunity to engage with international guests and grow within the luxury hospitality sector.
Role Description The Host/Hostess role at HOTEL JACARNDA 5* is a full-time, on-site position based in Salé. The host/hostess greets guests upon arrival, manages the waiting list, and coordinates seating to ensure a smooth and pleasant dining or lobby experience. Daily responsibilities include handling reservations, answering phone inquiries, providing accurate information about hotel services, and assisting guests with special requests. The role involves close collaboration with the restaurant and front office teams to maintain efficient service flow and uphold the hotel’s standards of guest care. The host/hostess is expected to maintain a professional appearance, follow hospitality protocols, and contribute to a welcoming atmosphere for all guests.
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