YOUR MISSION AT VOIResponsibilitiesAs Head of Market Development (m/f/d), you'll report directly to the General Manager – Germany and own the relationship between Voi and the cities we operate in. In this role you'll be part of the German leadership team, lead the Market Development team and set the commercial and city-relationship strategy with direct impact on the success of our biggest market. Today we operate in 40+ cities across Germany with 75,000+ vehicles. Your responsibilities will include:
- City & Stakeholder Relationships: Be Voi's representative and escalation point for city decision-makers, public transport authorities and the wider local ecosystem.
- Strategy & Planning: Work with the General Manager to set the market development strategy aligned with our central vision.
- Commercial Performance & Service Design: Own the city-level P&Ls and use data to improve service design, rider experience and vehicle allocation in collaboration with cities and the local Operations Strategy team.
- Tenders & City Positioning: Continuously evaluate market entry opportunities, and collaborate with the central Tender team and regional Public Policy team to ensure we're well positioned as the obvious choice for cities tendering for micromobility services.
- People & Performance: Lead and develop the Market Development team, set clear goals, drive ownership and accountability and support with regular feedback and development plans.
- Cross-functional collaboration: Act as a partner to the local and central teams, driving alignment on pricing, product and city strategy, and sharing structured market feedback.
What You Need To EmbarkWe're looking for an energetic and inspiring leader who combines strong commercial and relationship-building skills with strategic, data-driven thinking and the ability to take ownership of our collaboration with cities and public authorities across Germany. In addition to this, we believe the right person has:
- Full professional fluency in German and English, written and spoken.
- Bachelor's degree in business, economics, engineering or similar.
- 6+ years of experience in policy, government or enterprise key account management or strategy consulting.
- Experience leading and developing a high-performing team.
- Experience negotiating with and influencing complex external stakeholders, such as government and public authorities.
- Experience owning a P&L, budgets and business cases.
- Experience leading tenders or RFPs and complex, cross-functional projects with diverging stakeholder needs.
- Experience using AI in a role-specific context, and the ability to drive new ways to apply it in your team's workflows.
Don't meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply, even if you don't check every box.WHY VOI?Working At Voi Is More Than Just a Job; Our People Promise Includes a Personal Voyage Where You Will Grow As a Professional And Be a Part Of a Team And Culture That Builds Something Meaningful For Society. In Addition To This, You'll Have The Opportunity To
- Join Europe's #1 micromobility operator at a time when we are well positioned to grow quickly.
- Be part of a German leadership team, support and develop a high-performing team and shape the German micromobility market.
- Get "skin in the game" through our employee stock options programme.
- Collaborate with a sharp, fast-moving group of Market Development peers across Europe.
- Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 200,000+ vehicles in 130+ towns and cities across 13 countries, serving 8+ million riders with over 500+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity MattersAs a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.
