About the Job
Guest Service Agent
Location: Abu Dhabi, United Arab Emirates
Job Type: Full-time
Times Inn is a contemporary hospitality brand built around the belief that exceptional stays are created through the right balance of comfort, quality, thoughtful design, and genuine service. Our approach combines the character of Abu Dhabi with modern hospitality standards, creating a distinctive experience for both business and leisure travellers as a 4-star hotel serving corporate and family guests.
The Opportunity
We are looking for a friendly and professional Guest Service Agent to be the first point of contact for our guests, delivering warm and efficient service throughout their stay.
What You'll Do
Welcome guests and manage check-in/check-out procedures efficiently
Handle guest inquiries, requests, and complaints professionally
Process payments and maintain accurate billing records
Provide information about hotel facilities, services, and local attractions
Coordinate with Housekeeping and other departments to fulfil guest requests
Maintain a clean and organized front desk area
Support reservations and telephone operator duties as needed
What We Offer
Career development opportunities within a growing hospitality group
A supportive and professional working environment
Who Should Apply?
1–2 years of experience in a guest-facing hospitality role
Excellent communication and interpersonal skills
Good command of English (spoken and written); Arabic is an advantage
Familiarity with hotel PMS systems is a plus
Ability to work flexible shifts, including weekends and holidays
Apply in Confidence
If you love creating great first impressions and delivering warm service, we invite you to apply and become part of Times Inn.
