General Manager – Kuwait
Location: Kuwait
Employment Type: Full-Time | On-Site
Role Description
Trifid Media is looking for a hands-on and results-driven General Manager to oversee the overall operations of its Kuwait branch, ensuring the smooth running of the office while driving sales, business development, and revenue growth.
The selected candidate will be responsible for managing daily office operations, supervising team performance, implementing company processes, and ensuring that all departments operate efficiently. Alongside operational management, the role will have a strong focus on developing new business opportunities, building client relationships, overseeing sales activities, and achieving branch targets.
The ideal candidate is a proactive leader with strong business acumen who can manage people and processes, maintain operational efficiency, and actively contribute to the growth and success of Trifid Media in the Kuwaiti market.
Key Responsibilities
Office & Operations Management
• Oversee the overall day-to-day operations of the Kuwait branch, ensuring the office runs efficiently and effectively.
• Manage office administration, internal workflows, reporting, documentation, and operational procedures.
• Coordinate with internal departments to ensure smooth communication, collaboration, and timely execution of tasks.
• Monitor office performance, productivity, expenses, and resource allocation.
• Establish and maintain operational processes, policies, and performance standards.
• Identify operational challenges and implement practical solutions to improve efficiency.
• Ensure company policies, procedures, and quality standards are followed across the branch.
• Act as the main point of contact between the Kuwait office and senior management, providing regular updates on branch performance and business needs.
Sales & Business Development
• Drive sales activities and develop strategies to achieve revenue targets and support business growth.
• Identify new business opportunities, generate leads, and build relationships with potential clients and strategic partners.
• Oversee the sales pipeline, ensure consistent follow-ups, and monitor progress against sales targets.
• Participate in client meetings, presentations, negotiations, and business development activities.
• Build and maintain strong relationships with existing clients to support retention and account growth.
• Identify opportunities to expand the company's client base and promote Trifid Media's services in the Kuwaiti market.
• Monitor sales performance and implement strategies to improve conversion rates and revenue generation.
• Research market trends, competitor activities, and potential business opportunities to support local growth.
Qualifications
• Proven experience in office management, operations management, branch management, or a similar leadership role.
• Previous experience in sales, business development, or commercial management is highly desirable.
• Strong organizational, leadership, and people management skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Ability to oversee multiple functions while maintaining operational efficiency.
• Experience managing teams, setting KPIs, and monitoring business performance.
• Strong commercial awareness and the ability to identify opportunities for business growth.
• Proficiency in Microsoft Office and familiarity with CRM, reporting, or business management tools.
• Experience in media, digital marketing, advertising, or a related industry is an advantage.
• Knowledge of the Kuwaiti market and established local business networks are a plus.
• Fluency in Arabic and English is preferred.
• Bachelor's degree in Business Administration, Management, Marketing, or a related field is an advantage.
• Kuwaiti national is a must.
Ideal Candidate
The ideal candidate is an organized, commercially minded leader who can take ownership of the overall functioning and performance of the Kuwait office. They should be comfortable managing daily operations and people while actively supporting sales, developing client relationships, and identifying opportunities to grow the business.
This role is suited to someone who can balance operational oversight with a proactive, sales-driven approach to building a successful and efficient branch.
