Company Description Raya CX is a next-generation business process outsourcing and customer experience management provider serving clients across multiple industries. Since 2001, the company has been a preferred partner for customer service, technical support, and global services for Fortune 1000 organizations in North America, Europe, the Middle East, and Africa. Raya CX operates from competitive, highly skilled labor markets to deliver consistent, high-quality support. Its integrated solutions are powered by advanced technology, solid operational strategies, and a focus on continuous improvement and innovation. Team members join a growth-oriented environment that values service excellence and operational efficiency.
Role Description The French Procurement Specialist is a full-time, on-site role based in Cairo, Egypt. This role is responsible for managing end-to-end procurement activities for French-speaking markets, including preparing and processing purchase orders, coordinating with internal stakeholders, and ensuring timely delivery of goods and services. The specialist will evaluate and manage suppliers, support contract negotiation, and maintain accurate procurement records in line with company policies. Daily tasks include analyzing procurement data, monitoring supplier performance, optimizing costs and quality, and resolving order or delivery issues. The role also involves close collaboration with finance, operations, and regional teams to support business needs and maintain compliance with relevant regulations and standards.
Qualifications
* Strong procurement skills, including end-to-end Procurement processes and management of Purchase Orders.
* Experience in Supplier Evaluation, including assessing supplier performance, quality, and cost-effectiveness.
* Ability to participate in and support Contract Negotiation with suppliers and service providers.
* Solid Analytical Skills to interpret procurement data, compare offers, and support cost optimization decisions.
* Fluency in French and English, with clear written and verbal communication in both languages.
* Proficiency in MS Office and procurement or ERP systems; familiarity with BPO or CX environments is an advantage.
* Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced setting.
* Bachelor’s degree in Business, Supply Chain, Procurement, or a related field, or equivalent practical experience.
* Ability to work effectively with cross-functional and international teams and maintain professional vendor relationships.
