Job Objective:
To develop refrigerant gas sales outside Kuwait, attract new international customers, and manage export operations from order confirmation through delivery and payment collection.
Duties and Responsibilities:
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Identify new export markets and international business opportunities.
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Attract new customers, distributors, and agents outside Kuwait.
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Build and maintain long-term relationships with international clients.
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Prepare quotations and negotiate prices, payment terms, and delivery conditions.
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Achieve monthly and annual export sales targets.
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Follow up on customer orders from confirmation through shipment, delivery, and payment collection.
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Coordinate with Production, Warehouse, Finance, Shipping, and Customs Clearance departments.
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Prepare and review export documents, including commercial invoices, packing lists, and certificates of origin.
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Ensure compliance with applicable regulations for exporting, transporting, and storing refrigerant gases.
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Monitor market prices, competitors, and customer requirements.
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Prepare regular reports on sales performance and new business opportunities.
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Participate in international exhibitions, business events, and customer visits when required.
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Handle customer inquiries and complaints and ensure professional after-sales support.
Skills
Qualifications and Experience:
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Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
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Previous experience in international sales and export operations.
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Experience in refrigerant gases, chemicals, or industrial products is preferred.
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Good knowledge of shipping procedures and export documentation.
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Excellent communication, negotiation, and customer-acquisition skills.
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Proficiency in written and spoken English; additional languages are an advantage.
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Ability to travel internationally when required.
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Proficiency in Microsoft Office and CRM systems.