Job Objective:
To develop refrigerant gas sales outside Kuwait, attract new international customers, and manage export operations from order confirmation through delivery and payment collection.
Duties and Responsibilities:
Identify new export markets and international business opportunities.
Attract new customers, distributors, and agents outside Kuwait.
Build and maintain long-term relationships with international clients.
Prepare quotations and negotiate prices, payment terms, and delivery conditions.
Achieve monthly and annual export sales targets.
Follow up on customer orders from confirmation through shipment, delivery, and payment collection.
Coordinate with Production, Warehouse, Finance, Shipping, and Customs Clearance departments.
Prepare and review export documents, including commercial invoices, packing lists, and certificates of origin.
Ensure compliance with applicable regulations for exporting, transporting, and storing refrigerant gases.
Monitor market prices, competitors, and customer requirements.
Prepare regular reports on sales performance and new business opportunities.
Participate in international exhibitions, business events, and customer visits when required.
Handle customer inquiries and complaints and ensure professional after-sales support.
Skills
Qualifications and Experience:
Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
Previous experience in international sales and export operations.
Experience in refrigerant gases, chemicals, or industrial products is preferred.
Good knowledge of shipping procedures and export documentation.
Excellent communication, negotiation, and customer-acquisition skills.
Proficiency in written and spoken English; additional languages are an advantage.
Ability to travel internationally when required.
Proficiency in Microsoft Office and CRM systems.
