You are about to apply for a job at a certified Top Employer in 2026!
Ready to be part of one of the market leaders in Egypt? Apply now!
Raya Smart Buildings; one of Raya’s subsidiaries is hiring an Executive (Community Management).
What will you do?
- Welcome clients and visitors and manage reception, calls, and correspondence.
- Handle client requests and complaints, escalating unresolved issues to the manager.
- Support client onboarding, move-ins, and orientation to facilities and services.
- Maintain workspace and meeting room readiness; coordinate service and maintenance requests.
- Support sales through workspace tours, lead capture, and follow-up in the CRM.
- Maintain accurate client records, bookings, agreements, and administrative documentation.
- Assist with invoicing and payment follow-up in coordination with the manager and Finance.
- Collect client feedback, support NPS surveys, and assist with community events.
- Support the manager during governmental visits and follow approved visitor procedures.
What will you need?
- From 1-2 years in Customer service, hospitality, reception , or administration
- Ownership: Takes responsibility for assigned tasks and follows through on client requests
- Functional Skills: Applies service procedures accurately and consistently
- Ideas Presentation & Initiative: Communicates clearly and suggests practical improvements
- Continuous Learning: Applies training and feedback to improve daily performance
- Customer Centricity: Listens to clients and responds professionally to their needs
- Reception & Operations: Managing calls, visitors, bookings, and workspace readiness
- Client Feedback & NPS: Recording feedback and supporting surveys and follow-up
- Client Onboarding: Preparing records and explaining facilities and services
- Sales & CRM Support: Recording leads, conducting tours, and updating client information
- Billing Support: Assisting with invoices, payment records, and collection follow-up
- Administrative Systems: Using Microsoft Office, email, and workspace booking system
- Saudi Nationals can apply
What is unique about Raya?
- Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
- Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
- Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
- Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoingCSR programs and initiatives.
- Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants.
