üìã Job Overview
The ideal candidate will play a critical role in supporting our sales efforts by providing technical expertise, solution design, and customer support throughout the pre-sales process for Extra Low Voltage (ELV) systems including CCTV, Access Control, Fire Alarm, Public Address, Intrusion Detection, and Building Management Systems.
Department: Pre-Sales / Technical Support
Reports To: Pre-Sales Manager / Sales Manager
Location: Saudi Arabia
Employment Type: Full-Time
üéØ Key Responsibilities
- Solution Design & Selection
Analyze customer requirements and project specifications for ELV systems
Design and recommend optimal technical solutions for CCTV, Access Control, Fire Alarm, Public Address, Intrusion Detection, and BMS systems
Select appropriate equipment, technologies, and system architectures based on project needs
Prepare system diagrams, block diagrams, and technical drawings
Ensure compliance with industry standards, local regulations, and client specifications
- Tender & Bid Management
Review and analyze tender documents, RFPs, and technical specifications
Conduct feasibility studies and technical evaluations of project requirements
Prepare detailed Bill of Quantities (BOQ) and material lists
Develop competitive technical proposals and tender submissions
Coordinate with suppliers and manufacturers for pricing and technical datasheets
Prepare cost estimates and budgetary proposals
- Consultant & Client Engagement
Present technical solutions and proposals to consultants, clients, and end-users
Respond to technical queries and clarifications during tender process
Conduct technical presentations and system demonstrations
Prepare technical submittals and method statements for consultant approval
Negotiate technical aspects of contracts with consultants and clients
Attend site visits, pre-bid meetings, and technical coordination meetings
- Technical Support to Sites & Sales Team
Provide technical support to project sites during installation and commissioning phases
Assist sales team with technical expertise during client meetings and negotiations
Troubleshoot technical issues and provide solutions to field teams
Review shop drawings and as-built documentation
Support handover process and system testing documentation
- Market & Technology Research
Stay updated on latest ELV technologies, products, and industry trends
Research competitor offerings and market positioning
Build and maintain relationships with manufacturers and technology partners
Attend training sessions, product launches, and industry events
üéì Required Qualifications
Education
Bachelor's degree in Electrical Engineering, Electronics Engineering, or related field
Relevant certifications in ELV systems (preferred)
Experience
Minimum 3-5 years of experience in ELV systems design, pre-sales, or technical support in KSA
Proven track record in tender preparation and bid management
Experience working with consultants, contractors, and end clients in Saudi Arabia market (preferred)
Hands-on experience with CCTV, Access Control, Fire Alarm, PA, Intrusion, and BMS systems
üíª Required Technical Skills
Strong knowledge of ELV system design principles and installation practices
Proficiency in AutoCAD for system layout and drawing preparation
Familiarity with major ELV brands (Hikvision, Dahua, Bosch, Honeywell, Siemens, etc.)
Understanding of IP networking and IT infrastructure for smart systems
Knowledge of international standards (NFPA, BS, IEC, etc.) and Saudi regulations (SBC, Civil Defense)
Proficiency in MS Office (Excel for BOQ, Word for proposals, PowerPoint for presentations)
Ability to read and interpret architectural and MEP drawings
ü§ù Personal Attributes & Soft Skills
Excellent communication and presentation skills in English (Arabic is a plus)
Strong analytical and problem-solving abilities
Ability to work under pressure and meet tight deadlines
Team player with ability to collaborate across departments
Detail-oriented with strong organizational skills
Customer-focused mindset with professional attitude
Valid Saudi driving license and willingness to travel to project sites
üåü What We Offer
Competitive salary package
Professional development and training opportunities
Dynamic work environment with growth potential
Health insurance and other benefits
Opportunity to work on diverse and challenging projects