ASM is looking for a motivated, organized, and experienced Dispatch Team Lead to lead its dispatch team and actively manage daily operations. The ideal candidate will have previous dispatching experience, strong leadership and decision-making skills, and the ability to coordinate technicians, manage work orders, and handle urgent requests efficiently.
This is a hands-on leadership role that involves leading, training, coordinating, and supporting the dispatch team to ensure smooth daily operations and effective service delivery.
Key Responsibilities
- Lead and supervise the dispatch team to ensure efficient daily operations.
- Coordinate technicians and manage work orders effectively.
- Monitor daily dispatch activities and ensure timely task completion.
- Handle urgent requests and prioritize tasks according to operational needs.
- Make quick and effective decisions in challenging situations.
- Train and support team members to improve performance and productivity.
- Escalate operational issues when necessary and ensure appropriate follow-up.
- Maintain clear communication with team members and relevant departments.
- Ensure that dispatch operations run smoothly and that service commitments are met.
Job Requirements
- Minimum 1 year of dispatching experience.
- Excellent written and spoken English.
- Strong leadership and decision-making skills.
- Previous experience coordinating technicians and managing work orders.
- Ability to manage urgent requests and work effectively under pressure.
- Excellent organizational, communication, and problem-solving skills.
- Ability to lead a team while remaining actively involved in daily operations.
What We Offer
- Competitive monthly salary of USD 1,500.
- Additional performance-based bonuses.
- A hands-on leadership opportunity.
- The opportunity to lead, coordinate, train, and develop a dispatch team.
How to Apply
Interested candidates are invited to Sending their CV in English and Apply via WhatsApp
Applicants should also include a brief summary of their dispatching and team-lead experience.
