A leading company, Abwab Alhulool Althakiyah, is seeking to fill a position within its team. The employee will be responsible for client communication, providing support and follow-up, assisting in sales, and contributing to the daily office operations.
Key Responsibilities:
- Responding to customer calls and inquiries.
- Monitoring emails and various communication channels.
- Providing initial support to customers and assisting them in using the company's services and systems.
- Tracking customer requests and feedback, coordinating with the relevant team as needed.
- Explaining the company's services and solutions to customers clearly and simply.
- Communicating with potential customers and introducing the company's services.
- Following up with interested customers and arranging meetings and presentations.
- Conducting demonstrations and meetings with customers as needed.
- Visiting customers as needed.
- Welcoming customers and visitors at the company headquarters.
- Assisting in organizing and following up on daily office tasks.
- Recording and tracking customer data, inquiries, and requests.
- Maintaining a good level of communication and follow-up with current and potential customers.
Skills
Requirements:
- Excellent communication skills and the ability to interact with customers professionally.
- Ability to speak and explain clearly and confidently.
- Proficiency in using computers and Microsoft Office applications.
- Quick learning ability and understanding of systems and software.
- Good organizational and follow-up skills.
- Ability to solve problems and handle customer inquiries.
- Skills or interest in sales and relationship development with customers.
- Good level of English language proficiency.
- Possession of a valid driving license is preferred.
- Previous experience in customer service, sales, or technical support is preferred.
- Previous experience in technology or service companies is considered an additional advantage.
