Company Description JobsHub is a growing organization focused on connecting talented individuals with meaningful career opportunities across diverse industries. The company is committed to creating supportive work environments where people can develop their skills and build long-term careers. JobsHub values clear communication, reliable service, and strong relationships with both employers and job seekers. Team members are encouraged to contribute ideas, collaborate, and grow professionally. The company promotes an inclusive, gender-neutral, and non-discriminatory workplace culture.
Role Description This full-time, on-site Chat-English Customer Support Agent role is based in Qesm El Maadi. The agent will handle English-language customer inquiries via chat, providing prompt, accurate, and courteous responses. Day-to-day tasks include resolving customer issues, answering questions about products or services, and following established procedures and guidelines. The role involves documenting interactions, escalating complex issues when necessary, and following up to support customer satisfaction. The agent will collaborate with team members and other departments to ensure consistent, high-quality service and contribute to continuous improvement of support processes.
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