About SignsOnDemandSigns On Demand is one of Europe’s leading suppliers of labelling and signage for electrical, plumbing, ventilation and technical installations.
We are growing across Europe and are now looking for a French-speaking Customer Support colleague to strengthen our French market.
This is a great opportunity for someone who enjoys working with people, solving problems and making sure customers get the help they need.
The RoleAs our Customer Support – France, you will be the main point of contact for many of our French-speaking customers.
Your main focus will be to make sure customers receive fast, helpful and professional support throughout their experience with Signs On Demand – from their first questions through to ordering, delivery and after-sales support.
You will work closely with our French market team and colleagues across Sales, Marketing, Production and Logistics in Sweden and Germany.
Your Main Responsibilities
Who Are You?We are looking for someone who genuinely enjoys helping people and who takes pride in giving customers a good experience.
You are probably someone who:
Previous experience in customer service, customer support, sales support, administration or e-commerce is an advantage, but we are also interested in the right personality and attitude.
A Little More Than Customer SupportAlthough customer support will be the main focus of the role, you will also have the opportunity to contribute to the development of our French market.
You may, for example, help identify recurring customer needs, suggest improvements to our website or products, support marketing activities or help customers discover solutions that are relevant to them.
So, if you enjoy customer service but also have a bit of a commercial mindset, that's a big plus.
What We Offer
