Who are we?
Amanleek is an innovative insurance brokerage located in New Cairo. Our mission is to simplify insurance services and make them more accessible for a wider base of individual and business customers. We leverage transparency, trust, and innovation to deliver an enhanced experience for our clients and meet the evolving needs of the insurance market through tech-based solutions and product innovation.
What are we looking for?
We are looking for a talented Corporate Account Manager to manage and retain Amanleek’s corporate medical insurance clients, with a primary focus on maximizing client satisfaction, retention, and annual contract renewals.
Key Responsibilities Own the end-to-end client relationship from onboarding through policy renewal. * Lead the onboarding of new corporate clients, ensuring they clearly understand their coverage, service process, and available support channels. * Build and maintain strong relationships with HR teams and key decision-makers to strengthen client engagement and trust. * Manage all day-to-day client inquiries, requests, and service issues, ensuring timely and effective resolution. * Coordinate with internal teams and insurance company representatives to resolve issues and ensure a seamless client experience. * Proactively monitor client satisfaction, identify potential risks to retention, and take appropriate action to address them. * Lead renewal preparation and follow-up, ensuring client needs and feedback are addressed and supporting a smooth annual renewal process. * Identify relevant upselling and cross-selling opportunities to increase client value and strengthen the overall relationship. * Maintain accurate records of client interactions, requests, feedback, and renewal-related activities on the CRM. * Represent Amanleek’s values of empathy, transparency, and ownership* in every client interaction.
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