Description
- * Acts as an effective change agent.
- Demonstrates comprehensive understanding of all elements of healthcare delivery, including but not limited to strategy, business planning, operations and financial management.
- Contributes to the development and responsibility for implementation of the ambulatory center strategic plan.
- Responsible for overall coordination and administration of workflow.
- Oversees and implements Fakeeh Care relevant policies, procedures, and guidelines, and ensures compliance with national and international standards, including accreditation requirements (e.g., CBAHI, JCI, CHI, etc.).
- Responsible for requesting medications, supplies, and equipment as per the scope and work needs of the ambulatory center and in alignment with relevant Fakeeh Care policies.
- Responsible for recruitment of staff as per work needs and approved manpower, and as per Fakeeh Care policies.
- Closely monitors patient satisfaction, complaints, and DAMA data and develops corrective action plans accordingly.
- Implements and monitors clinical and administrative performance indicators, identifies trends, and develops corrective action plans when suboptimal performance is noted
- Plans and coordinates continuing education activities and training for staff based on needs assessment.
- Plans, manages, and controls the budget for clinic services, resources, and facilities.
- Submits required reports to administration.
- Contributes to local and group committees’ membership.
- Ensures the center maintains compliance with all relevant laws and regulations.
- Ensures to provide a safe and functional environment for all patients, visitors, and staff.
- Leads staff engagement initiatives to create a motivated and loyal workforce.
- Other duties as assigned within the scope of the job.
RequirementsSkills and Abilities:
- * Demonstrates strong communication and interpersonal skills.
Experience10+ years’ experience in the Healthcare sector and a minimum of 5 years’ experience in a leadership role in recognized medical centers.
EducationMBBCh or MD (Medical school). Specialty (residency) training is a preferred
LanguageExcellent command of oral and written English and Arabic.
