The Billing Coordinator plays a vital role within the Finance team, working closely with the Financial Controller, Partners, lawyers, and business support functions. The role is responsible for ensuring the accurate, timely, and efficient preparation, processing, and submission of client invoices. In addition, the position supports client and matter onboarding, electronic billing processes, work-in-progress (WIP) management, and compliance with client billing requirements, contributing to both the firm's financial performance and high standards of client service.
Key Responsibilities
- Prepare, review, amend, and finalise client invoices in accordance with Partner instructions and client-specific billing guidelines.
- Manage monthly and quarterly billing cycles, ensuring all deadlines within the firm's billing calendar are met.
- Review billing data for accuracy and completeness prior to invoice submission.
- Support client and matter onboarding processes, ensuring accurate data entry and compliance with firm policies and client requirements.
- Respond promptly to internal and external billing queries, processing credit notes, adjustments, and write-offs where appropriate.
- Produce billing reports and provide support with financial analysis and reporting requirements.
- Actively manage work-in-progress balances by liaising with Partners, identifying ageing WIP, and facilitating timely billing decisions to support revenue and cash flow objectives.
- Ensure adherence to firm policies, client billing requirements, and relevant accounting procedures.
- Contribute to process improvement initiatives designed to enhance billing efficiency, accuracy, and service delivery.
- Undertake ad hoc tasks and special projects as assigned by the Financial Controller, ensuring timely and accurate completion.
Skills and Experience
- Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline.
- Proven experience within a legal billing environment, ideally gained within an international or professional services firm.
- Strong working knowledge of legal billing systems, such as Aderant or Elite.
- Sound understanding of legal billing processes, e-billing platforms, and client billing guidelines.
- Advanced proficiency in Microsoft Excel and the wider Microsoft Office suite.
- Excellent attention to detail, with strong analytical and problem-solving capabilities.
- Ability to work independently, demonstrate initiative, and identify opportunities to improve existing processes.
- Strong communication and interpersonal skills, with the ability to build effective working relationships across all levels of the business.
- Excellent organisational and time-management skills, with the ability to manage multiple priorities and meet strict deadlines.
- Flexible and adaptable approach, with a willingness to support critical billing deadlines when required.
- Collaborative and proactive team player with a strong client service focus.
Key Attributes
- Highly organised and detail-oriented.
- Commercially aware with a strong understanding of financial processes.
- Proactive, dependable, and results-driven.
- Customer-focused with a commitment to delivering high-quality service.
- Positive and collaborative approach to teamwork and stakeholder management.
