WE'RE HIRING! BILINGUAL PORTUGUESE & ENGLISH SPEAKERS
Join the Nexlence Team as a Customer Support Specialist and build your career with an exciting opportunity supporting Brazilian customers!
üí∞ Salary: $650 NET per month
üîπ Job Requirements
‚úÖ College degree or above
‚úÖ Portuguese level: C1
‚úÖ English level: B1 or above
‚úÖ Strong communication and coordination skills
‚úÖ Customer-focused mindset
‚úÖ Previous call center experience is a plus
‚úÖ Previous experience in technical support is a plus
üîπ Job Responsibilities
üìû Handle customer inquiries through calls and chats .
‚úî Provide accurate solutions according to company SOPs.
‚úî Resolve cases within your authorization or escalate them to the appropriate team.
‚úî Communicate resolutions clearly and professionally to customers.
üïò Working Schedule
✅ Fixed shift: 9 AM–6 PM or 10 AM–7 PM
‚úÖ Work Arrangement: Fully on-site during probation period, with the possibility of moving to a hybrid model based on performance.
üéÅ Benefits
üöê Transportation provided or $3 daily transportation allowance
üìà Stable projects and career growth opportunities
üíº Professional and supportive work environment
üì© How to Apply
üì± WhatsApp: +20 155 620 3976
üìß Email: caroline.s.eg@nexlence.com
üìß Email: kamal.a.eg@nexlence.com
üì¢ Ready to join us? Send your updated CV now and take the next step in your career!
