Company Description MetLife Jordan is part of MetLife, a global provider of insurance, annuities, and employee benefits. The company supports individuals and businesses in Jordan with life insurance and financial protection solutions. MetLife Jordan focuses on building long-term relationships with customers through trusted advice and reliable service. Team members benefit from a professional environment that values integrity, performance, and customer-centric thinking. The company offers opportunities for development and growth within a multinational organization.
Role Description The Agency Sales Specialist is a full-time, on-site role based in Amman, Jordan. This role is responsible for developing and managing relationships with agency partners to drive sales of MetLife Jordan’s products and services. Day-to-day tasks include prospecting and onboarding new agents, supporting agency teams in meeting sales targets, and providing ongoing guidance on products and sales techniques. The Agency Sales Specialist will conduct regular meetings and training sessions with agency staff, monitor performance metrics, and prepare reports and forecasts. The role also involves resolving agency inquiries, ensuring high standards of customer service, and coordinating with internal departments to support agency operations.
Qualifications :
- Candidates should possess strong Communication skills to present products clearly, build relationships, and collaborate effectively with agency partners and internal teams.
- Candidates should possess Customer Service skills to respond to inquiries, handle issues professionally, and ensure a positive experience for agents and end customers.
- Candidates should possess Sales skills to identify opportunities, negotiate, close deals, and consistently work toward achieving and exceeding sales targets.
- Candidates should possess Training skills to deliver product orientations, sales coaching, and ongoing development programs for agency teams.
- Candidates should possess Sales Management skills to oversee agency performance, manage pipelines, analyze results, and support strategic sales planning.
- Relevant experience in insurance, financial services, or a similar field is preferred.
- Strong analytical and reporting skills, with the ability to use CRM or sales management tools, are beneficial.
- Bachelor’s degree in Business, Marketing, Finance, or a related field is advantageous.
- Ability to work on-site in Amman, Jordan, with flexibility to visit agency locations as needed.
- Proficiency in English and Arabic, both written and spoken, is preferred.