We're Hiring: After-Sales Engineer – Bandag Factory!
Location: New Cairo, Egypt
Job Summary:
The After-Sales Engineer will lead and manage a team of technicians and supervisors, overseeing after-sales and maintenance activities for Bandag products. The role focuses on B2B customers (corporate fleets) in the commercial tires segment, supporting them with technical inquiries and complaints, preparing and presenting quarterly reports on technical issues and challenges, and communicating directly with suppliers such as Bridgestone to ensure timely solutions and high service standards.
Key Responsibilities:
- Manage and support a team of technicians and supervisors.
- Handle after-sales service and maintenance activities.
- Support B2B corporate fleet customers with commercial tires, addressing their technical inquiries and complaints.
- Prepare and deliver quarterly presentations on problems and technical issues.
- Communicate directly with suppliers (e.g., Bridgestone) to resolve technical matters.
Requirements:
- Bachelor's degree in mechanical engineering or a related field.
- 3–5 years of experience in the Automotive industry, preferably in After-Sales, Technical Support, Maintenance, or Fleet Operations.
- Experience dealing with B2B fleet corporate customers and handling technical inquiries and complaints (commercial tires experience is a plus).
- Team leadership experience with technicians and supervisors.
- Strong communication and customer relationship management skills, with good listening skills.
- Strong problem-solving, reporting, and analytical skills.
- Good command of English.
- Proficiency in Microsoft Excel and Word.
- Valid driving license.
- Based in, or able to commute to, New Cairo.
To Apply: Send your updated CV to careers@nileprojects.com with "After-Sales Engineer - New Cairo" in the subject line.
