Company Description Mobile Spare Parts & Phone Repair Shop is a customer-focused retail and service business specializing in mobile phone repairs and spare parts. The shop offers quick, reliable repair services and a wide range of components for various phone models. Team members work closely with customers to provide clear information, efficient service, and practical solutions to device issues. The environment is fast-paced and hands-on, with a focus on accuracy, service quality, and customer satisfaction. The company values dependable staff who support both front-of-house operations and back-office tasks.
Role Description The Administrative Assistant is a full-time, on-site role based in Alexandria, supporting daily operations of the shop. Responsibilities include managing phone calls, greeting customers, scheduling repair appointments, and handling basic inquiries. The role also involves maintaining organized records, processing invoices and receipts, updating inventory lists, and supporting clerical tasks such as filing and data entry. The Administrative Assistant will coordinate with technicians and management to ensure smooth workflow, prepare simple reports, and assist with tracking orders and deliveries. This role requires consistent presence at the shop, strong attention to detail, and a service-oriented approach to both internal team members and customers.
Qualifications
* Strong Administrative Assistance and Clerical Skills, including organizing documents, managing records, and handling data entry.
* Professional Phone Etiquette and Communication skills to manage calls, greet customers, and relay information clearly.
* Experience with Executive Administrative Assistance or supporting supervisors with scheduling, basic reporting, and coordination.
* Comfort using computers, point-of-sale systems, and basic office software (e.g., email, spreadsheets, word processing).
* Reliable time management, attention to detail, and ability to prioritize tasks in a busy retail and repair environment.
* Customer service mindset with the ability to remain calm, respectful, and solution-focused during peak times.
* Previous experience in retail, repair services, or office administration is preferred but not required.
* High school diploma or equivalent; further administrative or office training is an advantage.
