We are seeking an Account Manager to join our team. The ideal candidate will be responsible for developing and maintaining strong, long-term relationships with clients, gaining a thorough understanding of their business requirements, and identifying opportunities to deliver tailored technology solutions that address their needs and support their objectives.
Responsibilities
- Develop account plans and build multi-level relationships within assigned accounts.
- Identify client needs and map them to the company’s solutions across its full portfolio.
- Deliver presentations and coordinate product demonstrations with BD and technical teams.
- Drive opportunities through qualification, proposal, negotiation, and closing; achieve quarterly and annual quotas.
- Lead the preparation of technical and commercial proposals in coordination with technical, product, and delivery teams, ensuring alignment with client requirements, scope of work, and solution value proposition.
- Prepare and structure quotations, pricing sheets, and commercial offers in coordination with finance, procurement, and technical teams, ensuring accuracy, competitiveness, and compliance with client requirements.
- Review RFPs, RFQs, and client requirements to identify scope, compliance needs, deliverables, risks, and required inputs for proposal submission.
- Coordinate internally to collect technical inputs, effort estimations, timelines, assumptions, exclusions, and pricing components required for complete proposal and quotation packages.
- Maintain complete, current CRM records and accurate forecasts; support invoicing and collection follow-up with Finance team.
Qualifications
- Bachelor's degree in IT, computer science, Business administration
- Prior experience 2-3 years in account management or similar role in Technology sector
- Excellent communication, presentation, and negotiation skills. (In English & Arabic)
- Strong abilities in customer needs analysis, and client relationship management
- Proficiency in CRM systems and account reporting.
- Good understanding of the technology sector and its evolving solutions
