Customer/Supplier : Internal-
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Assist the TDM in territory problem solving & collections. Ensure all CR`s are maintaining their Executioner planners.
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Ensure Customer complaints are attended by the cooler department.
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Emplement higher standards of market execution & specific promotions in model shop.
Customer /Supplier External
- To secure new accounts for Pepsi availability by negotiating of display and exclusivity agreements.
Responsible for FOC distribution.
People Management
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Guides employees during a project and serves as a mentor to new employees within in the sales Function.
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Provides input in determining priorities, assigning responsibilities and may provide input on performance of team members.
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Provides assistance to Territory Devolvement Manger in training Customer Representative if needed.
Analysis
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Gathers and analyses easily available data to provide information towards making short term operational decisions
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Innovation
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Identifies needs and improvement opportunity in existing customers.
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Provides recommendation of innovative solutions to next level of managers in order to facilitate changes or improvements at a process level.
Operations
1.Sales Strategy and Execution:
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Implement effective sales strategies to achieve sales targets and expand market reach.
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Monitor sales performance and provide regular reports to the Sales Manager.
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Identifying new business opportunities and expanding the customer base
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Monitoring market trends, competitor activities, and consumer behaviour to adjust sales strategies accordingly.
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Managing sales budgets and expenses effectively.
2. Team Management:
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Supervise and lead a team of sales representatives, providing guidance, training, and support.
Conduct regular team meetings to discuss performance, set goals, and address any issues.
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Monitoring market trends, competitor activities, and consumer behaviour to adjust sales strategies accordingly.
- Market Analysis:
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Analyse market trends, competitor activities, and consumer behaviour to identify opportunities for growth.
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Conduct regular market visits to gather insights and feedback.
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Providing regular sales reports and updates to senior management.
4. Customer Relationship Management:
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Build and maintain strong relationships with key clients, distributors, and retailers.
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Ensure high levels of customer satisfaction through excellent service and support.
- Sales Reporting and Forecasting:
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Prepare and present detailed sales reports, forecasts, and performance metrics to management.
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Identify and address areas for improvement in sales processes and strategies.
6.Product Promotion
7 .Inventory Management:
- Monitor stock levels and coordinate with the supply chain team to ensure optimal inventory levels.
- Compliance and Training:
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Ensure adherence to company policies, industry regulations, and ethical standards.
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Conduct regular training sessions for the sales team on product knowledge, sales techniques, and compliance.
Strategy
- Works towards achieving own set objectives to ensure that department short term and strategic goals are met
Skills
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Minimum of 8 years of overall sales experience with at least 2 to 3 years of experience as a Sales Supervisor or similar role in the FMCG sector.
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Bachelor's degree in Business, Marketing, or a related field.
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Strong understanding of FMCG market dynamics and consumer behavior.
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Excellent leadership and team management skills.
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Outstanding communication, negotiation, and interpersonal skills.
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Proficiency in Microsoft Office, ERP and CRM / sales related software.
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Ability to analyze sales data and market trends effectively.
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Fluent in English; knowledge of Arabic is an advantage.
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Light vehicle licence is a must