Find a job, a company, or an NGO Job Description :
- Accountable for the overall productivity of the technical staff (supervisors, engineers, and technicians
- Monitor, control, and improves service performance
- Control the consumption of spare parts and consumables in the workshop
- Accountable for the workshop equipment and tools, and ensure proper preventive maintenance procedures are in place
- Accountable for implementing health and safety procedures and guidelines in the workshop
- Provide the Service Center Manager with data and support as needed for workshop operations improvement (efficiency, resourcing, etc.)
- Tracks key KPIs for the workshop operations, and devises plans and initiatives for improvement.
- Meet manufacturers performance and operational guidelines.
- Ensure efficiency and quality customer service
- Analysis statistically customer complains
- Provide reports for common problems to solve the root cause.
- Motivate, organize and encourage teamwork within the workforce to ensure productivity targets are met or exceeded.
- Organize the recruitment and training of staff, as well as monitoring staff performance and progress.
- Provides support for the professional development direct reports
- Provides input on the design of training and development programs for service engineers and technicians in the workshop
Job Requirements :
- Bachelor Degree of engineering.
- 2-5 years of experience is needed in same field (Automotive experience is a must)
- Very good Command of English (Verbal and Written)
- Oversaw manufacturing activities and provided technical assistance as needed.
- Maintained equipment and prepared monthly reports on equipment conditions with calibration status.
- Extensive experience on Volvo diesel and powertrain repairs.
- Examined vehicles to determine the extent of damage or manufacturer
