Company Description NeuroSense Lebanon is a multidisciplinary clinic focused on hearing speech and balance.
Role Description The Receptionist at NeuroSense Lebanon is a part-time, on-site role based in Beirut, responsible for managing front-desk operations and ensuring a professional first point of contact for patients and visitors. Day-to-day duties include greeting and directing visitors, answering and routing phone calls, managing appointment scheduling, and maintaining up-to-date patient and visitor records. The Receptionist will handle basic clerical tasks such as filing, data entry, correspondence, and organizing documents, while coordinating with medical and administrative staff to support smooth clinic operations. The role also involves responding to inquiries, providing accurate information, and maintaining a clean and orderly reception area.
Qualifications
- Strong Receptionist Duties and Clerical Skills, including front-desk management, appointment scheduling, and basic office administration.
- Professional Phone Etiquette and Communication skills to handle calls, inquiries, and messages clearly and courteously.
- Customer Service capabilities to support patients and visitors with empathy, patience, and a service-oriented attitude.
- Good organizational and time-management skills, with attention to detail and the ability to manage multiple tasks.
- Proficiency with office software and appointment or patient management systems; comfort with basic data entry.
- Ability to work on-site in Beirut, collaborate with multidisciplinary teams, and maintain confidentiality of patient information.
- Previous experience in a reception or front-office role, preferably in a healthcare or clinical setting, is an advantage.
- High school diploma or equivalent required; additional training in office administration or healthcare support is beneficial.
