About Fawaterak
Join Fawaterak and become part of the growing fintech and digital payments industry!
Fawaterak is a fast-growing Egyptian online payment platform, empowering MSMEs and businesses to accept payments, sell products and services online, and grow their businesses without the need for a website.
Our comprehensive platform offers a wide range of innovative solutions, including branded invoicing, payment links, product catalogs, promo codes, discount management, ticketing, mini-stores, CRM, and advanced reporting, all integrated with more than 15 payment methods.
As part of Payten Group, a leading international payment technology group, Fawaterak combines local market expertise with international technology capabilities and industry experience.
We are continuously expanding our business and looking for talented, responsible, and results-driven professionals to join our journey.
Job OverviewFawaterak is looking for an experienced, highly organized, and proactive Senior Underwriting & Operations Specialist to take ownership of merchant onboarding, underwriting operations, and operational efficiency.
The successful candidate will play a key role in managing merchant applications, reviewing business documentation, coordinating with payment partners, and ensuring a smooth and efficient merchant onboarding and activation journey.
We are particularly interested in candidates with previous experience working in payment gateways (PSPs) or payment processing companies who understand the merchant onboarding lifecycle and the operational requirements of the payment industry.
Beyond handling daily operations, we expect this person to take initiative in designing and implementing faster onboarding processes, reducing unnecessary delays, improving internal coordination, and building scalable operational workflows.
We are looking for a process-driven problem solver who takes ownership, thinks proactively, and continuously looks for ways to improve business performance.
Key Responsibilities
1. Merchant Underwriting & Documentation
2. Merchant Onboarding & Payment Operations
3. Onboarding Optimization & Process Improvement
4. Operations Management & Reporting
Job Requirements Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field. * Previous hands-on experience in Underwriting, Merchant Onboarding, or Payment Operations. * Previous experience working in a Payment Gateway (PSP) or payment processing company is strongly preferred.* * Experience with BNPL companies and POS onboarding cycle is an additional advantage. * Strong understanding of merchant onboarding, KYC, KYB, and documentation verification procedures. * Practical experience handling merchant verification, payment activation, and operational requirements. * Good understanding of payment processing, merchant accounts, settlements, and payment acceptance. * Proven ability to improve operational workflows and reduce processing turnaround times. * Experience with CRM systems, operational dashboards, and advanced Excel. * Strong analytical, problem-solving, and organizational skills. * Excellent communication, coordination, and follow-up skills. * Strong ownership mentality, attention to detail, and ability to work independently.
