Company Description Keswa shop is a retail business focused on providing customers with a curated selection of quality products and a convenient shopping experience. The company aims to deliver reliable service, competitive prices, and a welcoming environment for all customers. Keswa shop values professionalism, integrity, and a strong customer-centric approach in every interaction. Team members are encouraged to contribute ideas that improve operations, sales performance, and overall customer satisfaction.
Role Description This is a full-time, on-site role for a Sales and Marketing Specialist based in Al-Hidd. The specialist will engage directly with customers, handle inquiries, and support in-store sales activities to ensure a positive shopping experience. Daily responsibilities include promoting products, managing displays, and assisting in the execution of marketing campaigns and promotional events. The role involves tracking sales performance, preparing basic reports, and collaborating with the team to meet sales targets. The specialist will also support training activities for new team members on sales techniques, product knowledge, and customer service standards.
Qualifications
* Strong Communication skills, including clear verbal and written interactions with customers and colleagues.
* Customer Service and client-facing experience, with the ability to handle inquiries and resolve issues professionally.
* Sales skills, including product promotion, upselling, and closing sales in a retail environment.
* Training and Sales Management capabilities, such as supporting team training and assisting in the coordination of sales activities.
* Basic understanding of marketing principles, retail merchandising, and promotional strategies.
* Ability to work on-site in Al-Hidd, manage time effectively, and adapt to a fast-paced environment.
* Proficiency with basic computer applications and point-of-sale systems.
* Previous experience in retail or sales is preferred; relevant education in business, marketing, or a related field is an advantage.
