YOUR MISSION AT VOIAt Voi, we are on a mission to create safe, sustainable and accessible cities through shared micromobility. As Product Operations Manager in our Core Experience team, you will play a key role in how Voi connects with external partners, platforms and cities.
You will join a cross-functional R&D team working closely with product, engineering and commercial stakeholders. In this role, you will own and develop Voi’s partner integrations and city data-sharing set-up, helping ensure our services are visible, reliable and easy to access across platforms such as Google Maps, FreeNow and for many of our +100 cities we operate in.
In This Role, You Will
- * Act as the primary contact and account management for integration partners, building strong, collaborative relationships.
- Understand partner priorities, user needs, and city requirements to define and prioritize key opportunities.
- Assess city tender requirements to identify functional gaps and scalable technical solutions.
- Coordinate data-sharing initiatives with cities and partners using scalable, API-based integrations.
- Manage day-to-day operations for key integrations to drive partner visibility, conversion, and performance.
- Partner with your product team to build future partner tools and resolve daily technical inquiries.
- Communicate effectively across internal and external teams, translating complex technical topics into clear actions.
What You Need To EmbarkWe are looking for a curious, structured and communicative person who enjoys working at the intersection of product, engineering and external partnerships. You do not need to be a developer, but you should be comfortable discussing technical concepts, asking the right questions and turning complex needs into clear actions.
To Succeed In This Role, We Believe You Have
- * Technical curiosity and a basic understanding of software products, APIs and data analytics.
- Experience or interest in key account management, partner management or customer-facing ownership.
- Experience or strong interest in product operations, technical support or working closely with engineering and product teams.
- Strong stakeholder management and communication skills.
- The ability to understand partner or customer needs and translate them into clear internal requirements or product improvements.
- Exposure to tenders, policy work, public-sector requirements, sales processes or product strategy is beneficial, but not required.
Don’t meet every requirement? If you are excited about this role and our mission, and have relevant, transferable skills, we encourage you to apply - even if you don’t check every box.
WHY VOI?Working At Voi Is More Than Just a Job; Our People Promise Includes a Personal Voyage Where You Will Grow As a Professional And Be a Part Of a Team And Culture That Builds Something Meaningful For Society. In Addition To This, You’ll Have The Opportunity To
- Join Europe’s #1 micromobility operator and one of the fastest-growing scale-ups.
- Get “skin in the game” through our employee options programme.
- Enjoy unlimited free Voi rides and a dog-friendly office.
- Work together with inspiring, motivated and fun colleagues towards a common goal.
- Join the micromobility revolution and be a part of creating sustainable cities made for living, free from noise and pollution.
Since 2018, Voi has been on a mission to create safe, sustainable and reliable micromobility for everyone. Today we are the leading shared micromobility operator in Europe, with HQ in Stockholm (Sweden), operating 200,000+ vehicles in 130+ towns and cities across 13 countries, serving 8+ million riders with over 500+ MILLION rides to date, and we have no intention of stopping here! We believe that micromobility will play a central role in changing how people move in our towns and cities in the future and want to ensure that the micromobility transformation happens the right way - through real innovative technology, partnership and transparent dialogue with towns, cities and governments, and by adapting our products to the local needs. In addition to improving quality of life in cities around the world, we are contributing to the solution for climate change by making sustainable transportation options more widely available and promoting renewable energy use and circularity along our supply chain.
Diversity MattersAs a Voiager, we offer you a friendly, collaborative and fast-paced workplace where you can bring your whole self to work, regardless of gender, age, ethnicity, religion, disability or sexual orientation - and welcome applications from whoever you are, including veterans, those actively serving as a Reservist and their partners. What is most important to us is how you treat others and what skills and value you bring to our team. We believe that having a wide diversity of people with different backgrounds and perspectives within Voi is essential to our success in delivering the best user experience to our equally diverse user base. With employees from over 50 nationalities working within Voi, we believe we have made good progress but know we can still do more - therefore we discourage any photos, personal letters, or disclosure of any information that concerns other information than your professional experience.
