✨ We’re Hiring: Premium Guest Experience Specialists
Extensya is building a selected team of Premium Guest Experience Specialists for one of the world’s leading international clients.
We’re looking for experienced customer-service professionals who know how to communicate with confidence, take ownership, solve complex requests, and make every guest interaction feel genuinely premium.
üìç Location: Amman, Jordan ‚Äì University Street
üí∞ Gross Monthly Salary, based on relevant experience and assessment results
‚ú® Could this be you?
You might be the right fit if you have:
üåü Previous Contact Centre / Customer Service experience
üåü Fluent Arabic and strong spoken English ‚Äì C1 level
üåü A clear, confident and professional voice
üåü Excellent listening and communication skills
üåü Strong ownership, empathy and problem-solving abilities
üåü Confidence in handling demanding and high-value guests professionally
üåü Experience in aviation, hospitality, banking or premium customer service is a strong advantage
‚ú® Why join this team?
This isn’t just another customer-service account.
You’ll have the opportunity to:
✈️ Represent a premium international experience
üåç Work in a high-standard, international service environment
üéì Receive specialized training and professional development
üìà Build valuable experience within a premium customer-experience operation
üè• Benefit from medical insurance
üìÑ Join under a full-time employment contract
üóìÔ∏è Enjoy two days off per week
ü§ù Work alongside a carefully selected, high-performing team
üéôÔ∏è Our Selection Experience
As part of the selection process, shortlisted candidates will complete a series of assessments designed to ensure the right fit for this premium role.
The assessments will focus on communication, fluency, listening, confidence, ownership, problem-solving, and the ability to deliver a genuinely premium guest experience.
‚ú® Think you have the voice, confidence and service mindset to create exceptional guest experiences?
üì© Send your CV to [email protected]
Subject: Premium Guest Experience
Your next career journey could start here.
