Company Description SoftTrend is a fast-growing company specializing in software licensing and IT services, serving a diverse range of partners and clients. The company’s mission is to become a market leader in information technology by helping clients maximize profits through state-of-the-art technology solutions. SoftTrend focuses on reducing costs and improving efficiency while tailoring services to meet specific business needs. With strong experience in the IT field, the team is committed to understanding customer requirements and delivering reliable, high-quality solutions. The organization offers an environment where technology-driven professionals can contribute to impactful projects and grow their careers.
Role Description The Key Account Sales Specialist is a full-time, on-site role based in Cairo, responsible for managing and growing relationships with key clients in software licensing and IT services. In this role, the specialist will oversee key account portfolios, identify new sales opportunities, and present tailored solutions that align with client needs and business goals. Daily activities include preparing proposals, conducting product demonstrations, negotiating terms, and coordinating with internal technical and support teams to ensure high-quality service delivery. The specialist will monitor account performance, analyze market trends, and provide regular reports and forecasts to management. The role also involves handling customer inquiries, resolving issues promptly, and maintaining a high level of client satisfaction.
Key Responsibilities
- Secure and develop strategic partnerships with assigned clients, gaining a deep understanding of their business needs and IT landscape.
- Collaborate with clients to identify and present customized solutions that address their pain points and strategic goals.
- Manage the sales cycle effectively, from initial contact through proposal generation, negotiation, and successful deal closure.
- Foster strong relationships with key decisions
- Makers within client organizations, proactively addressing their concerns and ensuring satisfaction.
- Partner with internal teams, including technical specialists and account managers, to deliver seamless solutions and exceptional client service.
- Prepare insightful reports on sales activities, client interactions, and market trends, contributing to data-driven decision making.
- Stay up to date on industry trends and the latest IT solutions to provide clients with expert guidance.
Requirements
- Education: Bachelor’s degree in business, Marketing, Communications, or a related field.
- Experience: 2 years of experience (Prior exposure or internships in sales is a strong plus).
- Skills: Excellent negotiation, presentation, and account organization capabilities.
- Tech-Savvy: Familiarity with CRM software and general software licensing/IT concepts.
- Languages: Full professional fluency in written and spoken English and Arabic.
- Location: Resident of Cairo or Giza (On-site role).
- Mindset: Highly self-motivated, proactive, and resilient in a fast-paced environment.
