Company Description Al-Tuhoo General Trading & Contracting Co. is a Kuwait-based company with roots in the 1950s, originally established as a supplier of canned food and beverages and among the first to import tea into Kuwait. Over time, the company expanded beyond the food sector into real estate, construction, and building materials, supporting significant growth and physical expansion. Today, Al-Tuhoo is a key player in Kuwait’s construction materials industry, representing major international brands from Europe, Asia, and beyond. The company also continues its strong presence in the tea industry, importing tea from Sri Lanka and India and holding franchises such as Premier Tea and Golden Arrow-Finlays. Al-Tuhoo is committed to continuous growth and delivering high-quality products to its customers.
Role Description This is a full-time, on-site Indoor Sales role for a tea boutique located in a mall in Shuwaikh. The Indoor Sales team member will engage with customers, present tea products, explain flavor profiles and brewing methods, and assist shoppers in selecting suitable teas and related items. Daily responsibilities include welcoming customers, answering product questions, processing sales transactions, handling cash or POS systems, and maintaining a clean, attractive product display. The role also involves stocking shelves, monitoring inventory levels, and supporting promotional activities and in-store tastings. The team member will follow company guidelines, contribute to meeting sales targets, and support training and knowledge-sharing within the boutique.
Qualifications
* Candidates should possess strong Communication skills to engage with diverse customers and clearly explain products and offers.
* Candidates should possess excellent Customer Service skills to provide a welcoming experience, handle inquiries, and resolve issues professionally.
* Candidates should possess solid Sales skills to promote tea products, close sales, and help achieve individual and store targets.
* Candidates should possess Training and Sales Management skills or potential, to support onboarding of new team members and assist in basic sales performance tracking.
* Previous experience in retail, food and beverage, or boutique sales is beneficial.
* Ability to stand for extended periods and manage peak customer times in a mall environment.
* Basic numeracy and familiarity with point-of-sale systems are preferred.
* Fluency in English is required; knowledge of Arabic is an advantage.
