Company Description MetLife is a global financial services company providing insurance, annuities, employee benefits, and asset management to help individuals and institutions navigate change. Founded in 1868, MetLife operates in more than 40 markets worldwide and holds leading positions in the United States, Japan, Latin America, Asia, Europe, and the Middle East. The company is transforming its business to deliver greater value through simpler, more focused, and future-ready solutions. MetLife is committed to offering flexible products, intuitive customer experiences, and innovative services that respond to evolving needs. As a trusted partner, MetLife supports customers in managing life’s challenges and planning for their financial future.
Role Description The Direct Sales Agent is a full-time role responsible for promoting and selling MetLife’s insurance and financial products to individual and institutional customers. The position is hybrid, based in Markaz Sohag, with a combination of on-site work and some work-from-home flexibility. Day-to-day tasks include identifying and contacting prospective customers, conducting needs assessments, presenting product options, and explaining policy features in clear, accessible language. The Direct Sales Agent will manage the full sales cycle, from initial outreach and consultation to closing sales and supporting policy onboarding. The role also involves maintaining ongoing customer relationships, resolving basic service inquiries, collaborating with internal teams, and meeting defined sales targets and performance metrics while adhering to regulatory and company standards.
Qualifications
* Candidates should possess strong Interpersonal Skills and Customer Service capabilities to build trust, understand customer needs, and provide supportive guidance.
* Candidates should possess excellent Communication skills, including clear verbal and written communication, active listening, and the ability to explain complex information simply.
* Candidates should possess proficiency in Sales and basic Finance concepts to effectively position MetLife products, manage pipelines, and discuss financial solutions responsibly.
* Candidates should ideally have experience in insurance, banking, or broader financial services, with knowledge of local market dynamics and regulatory requirements.
* Relevant qualifications such as a bachelor’s degree in business, finance, marketing, or a related field are preferred, along with comfort using CRM tools and MS Office.
* Demonstrated ability to work toward targets, organize time efficiently, and perform in a hybrid work environment with both independent and team-based responsibilities.